1. Collection of Personal Information

We may collect personal information from you in a variety of ways, including when you visit our website, use our services, contact us, or engage with us on social media. The types of personal information we collect may include:

• Name
• Contact information (email address, phone number, postal address)
• Payment information
• Information related to the services you request
• Any other information you provide to us

2. Use of Personal Information

LJM Plumbing Group will use your personal information for the following purposes:

• To provide and manage our services
• To communicate with you, including responding to your inquiries and sending you updates about our services
• To process payments and manage transactions
• To improve our website and services
• To comply with legal and regulatory requirements

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To our service providers and contractors who assist us in providing and managing our services
• To comply with legal obligations, including responding to lawful requests by public authorities
• To protect our rights, property, or safety, and the rights, property, or safety of our clients and others

4. Security of Personal Information

LJM Plumbing Group take reasonable steps to protect your personal information from misuse, loss, and unauthorized access, modification, or disclosure. These steps include implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to request access to or correction of your personal information, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

7. International Data Transfers

We may transfer your personal information to recipients located in other countries, including countries that may not have the same level of data protection as Australia. When we do so, we take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable privacy laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and indicate the date of the latest revision. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

LJM Plumbing, Gas & Drainage (LJM Plumbing Group)
Email: info@ljm-plumbing-group.com.au
Phone: 0412 267 000
Address: Brendale Business Centre, 48/193 South Pine Road, Brendale QLD 4500

10. Complaints

If you believe that we have breached your privacy rights, you may lodge a complaint with us by contacting us using the contact details provided above. We will respond to your complaint and work with you to resolve the issue.